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Are you a Skype for Business Online customer who's using 3rd Party IP (3PIP) phones? If so, you're likely wondering what this means for you and how it will affect your business continuity. In this article, we'll answer some of the most frequently asked questions about Teams support for Skype for Business phones.

As you may know, we've been continuously working on enhancing the feature set available on Teams phones to ensure seamless integration with our platform. To take full advantage of these new features, it's recommended that you replace your 3PIP phones with native Teams certified phones. For more information on the supported feature set, please refer to our post from last November.

As of July 31st, 2023, we will no longer support 3PIP phones on Teams. However, Skype for Business Online customers who move to Teams can continue using their 3PIP phones with some functionality limitations until this date.

So, what does this mean for customers who have 3PIP Phones with Skype for Business Online? Simply put, it means that you'll need to start planning your migration to Teams and eventually replace your 3PIP phones with native Teams certified devices. Our recent announcement that Skype for Business Online will be retired on July 31st, 2021, only emphasizes the importance of taking proactive steps towards this transition.

The good news is that support for SIP phones will be available in the first half of 2021. Additionally, we'll be supporting core calling features on SIP phones from leading manufacturers such as Cisco, Yealink, Polycom, and others with Teams.

In a recent update, we're pleased to announce that support for Skype for Business (3PIP) phones has been extended beyond 2023. This means you can continue using your existing Skype for Business phones as you migrate to Teams without any disruptions to your business operations.

If you have any questions or concerns about this transition or require assistance with migrating to Teams, please don't hesitate to contact our dedicated support team for Skype for Business. We're here to help ensure a smooth and successful migration process for all our customers.

Contact skype for business support